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In today’s fast-paced and complex business environment, high-performing teams are critical for achieving organizational success. Such teams are comprised of individuals who are able to collaborate seamlessly to achieve shared objectives. However, what sets high-performing teams apart from their counterparts? What makes them click? In this article, we explore the essential characteristics that define high-performing teams, shedding light on the factors that contribute to their success.
Whether you are a team leader looking to build a strong and effective team, or a team member seeking to improve your own performance, understanding the key elements of high-performing teams is crucial for achieving your goals.
Table of Contents
- Key Characteristics of High Performing Teams
- How to Build High Performing Teams
- Clear Leadership for Setting Team Direction
- Efficient Decision-Making in a Great Team
- Effective Communication in High Functioning Teams
- Trust and Respect in Teams That Click
- Flat Organizational Structures Help Teams to Perform Better
- Avoiding Unproductive Behavior That Drags Teams Back
- Bringing It All Together
- Conclusions
Key Characteristics of High Performing Teams
High-performing teams exhibit key characteristics such as clear leadership, efficient decision-making, effective communication, trust and respect, and a flat organizational structure. Clear leadership provides direction, sets clear expectations, and fosters accountability. Efficient decision-making is achieved by using data-driven analysis and involving all team members. Good communication is essential, requiring trust and respect among team members.
Flat organizational structures facilitate open and direct communication, empowering team members to take ownership of their work and contribute to the team’s success. These characteristics enable high-performing teams to stay focused, motivated, and agile in today’s fast-paced business environment.
How to Build High Performing Teams
Let’s take a closer look at the main elements that make average teams into high-performing ones.
Clear Leadership for Setting Team Direction
Clear leadership is a crucial factor in the success of high-performing teams. The leader sets the tone for the team and is responsible for ensuring that everyone is working towards the same goals. Effective leaders know when to be hands-on and when to step back and let the team take the lead. They provide guidance, support, and resources as needed, while also empowering team members to make decisions and take ownership of their work.
One of the key aspects of clear leadership is setting clear expectations. This means establishing clear goals, deadlines, and milestones, as well as defining roles and responsibilities for each team member. Effective leaders communicate these expectations clearly and ensure that everyone understands what is expected of them.
Communication is also critical in clear leadership. Leaders must be able to communicate effectively with team members, stakeholders, and other departments. They must be able to listen actively and provide feedback, as well as communicate ideas and plans in a clear and concise manner.
Ultimately, clear leadership helps high-performing teams to stay focused, motivated, and aligned. By providing guidance and support, leaders enable team members to work together effectively and efficiently towards common goals.

Efficient Decision-Making in a Great Team
Efficient decision-making is a critical characteristic of high-performing teams. These teams are skilled at making timely and effective decisions, without getting bogged down in unnecessary details or analysis paralysis. They use a data-driven approach to consider multiple perspectives and make informed decisions that have the best chance of success.
Once a decision has been made, high-performing teams run with it, committing fully to its success. They understand that the decision-making process is not always perfect, and that there may be risks involved. However, they are willing to take calculated risks and adapt as needed to achieve their goals. This mindset allows them to be agile and responsive to changing circumstances, which is essential in today’s fast-paced business environment.
By making fast and efficient decisions, high-performing teams can stay ahead of the curve and maintain a competitive edge. They are able to focus on executing their plans and achieving their goals, rather than getting stuck in indecision or second-guessing themselves. Ultimately, efficient decision-making enables high-performing teams to achieve their objectives quickly and effectively, while also learning from their experiences and continuously improving their processes.
Effective Communication in High Functioning Teams
Effective communication is a critical characteristic of high-functioning teams. Team members must be able to communicate clearly, openly, and honestly with one another in order to collaborate effectively. This starts with having clear leadership that can guide the discussion and keep it on track. Leaders are able to identify the core issues quickly and prevent discussions from getting bogged down in unnecessary details or tangents.
In addition to effective leadership, high-functioning teams use a variety of communication methods to ensure that all team members are heard and understood. This includes active listening, clear expression, and asking questions for clarification. By actively engaging with one another in this way, team members are able to fully understand each other’s perspectives and work together to make informed decisions.
Transparency is also important in high-functioning teams. Team members are open and honest with one another, sharing information and feedback without fear of retribution or judgment. This creates a culture of trust and respect that enables team members to communicate more effectively and work together more collaboratively.
Overall, effective communication is a critical component of high-functioning teams. With clear leadership, active listening, transparent communication, and a willingness to engage with one another openly and honestly, team members can collaborate more efficiently and effectively, producing high-quality work and achieving success.
Trust and Respect in Teams That Click
Trust and respect are essential characteristics of high-performing teams. Team members must have confidence in each other’s abilities and be willing to rely on one another to make the right decisions. High-performing teams are able to delegate tasks and responsibilities without micromanaging, knowing that team members will take ownership of their work and deliver high-quality results.
Accountability is also crucial in teams that click. High-performing teams hold themselves and their peers accountable for their work, meeting deadlines, and taking responsibility for mistakes. They understand that mistakes happen, but they also take steps to learn from them and improve their processes moving forward.
Trust and respect are fostered through open communication and a willingness to listen to different perspectives. Team members must feel comfortable sharing their ideas and perspectives without fear of judgment or retribution. By actively listening to one another and considering multiple viewpoints, high-performing teams are able to make informed decisions that are based on the best available information.
Ultimately, trust and respect enable high-performing teams to work together effectively and efficiently. Team members are able to rely on one another to achieve their shared goals, without getting bogged down in unnecessary conflicts or disagreements. This creates a positive work environment that fosters collaboration, creativity, and innovation.
Flat Organizational Structures Help Teams to Perform Better
Flat organizational structures are a key characteristic of high-performing teams. These teams minimize the number of decision-making channels and create a structure that allows for fast and efficient decision-making. This means that the people who are closest to the work are empowered to make the best decisions, without unnecessary bureaucracy or delays.
In a flat organizational structure, management only steps in when necessary, allowing team members to take ownership of their work and make decisions that are informed by their expertise and experience. This creates a culture of trust and respect, where team members feel empowered to take risks and make decisions that may be outside of their immediate job responsibilities.
By eliminating unnecessary hierarchies and decision-making channels, high-performing teams are able to work more efficiently and effectively, with a shared understanding of their goals and objectives. This helps to prevent delays and miscommunications. It ensures that everyone is working towards the same end goal.
Overall, flat organizational structures are a critical component of high-performing teams. By empowering team members to make informed decisions and work collaboratively towards their goals, these teams are able to produce high-quality work and achieve success.
Avoiding Unproductive Behavior That Drags Teams Back
High-performing teams understand that certain behaviors can slow them down and hinder their progress. These teams avoid these unproductive behaviors, such as:
Making Decisions Through Official “Channels.”
High-performing teams don’t rely on traditional hierarchies to make decisions. Instead, they use a flat organizational structure that empowers team members to make decisions based on their expertise and experience. This allows decisions to be made quickly and efficiently, without unnecessary bureaucracy or delays.

Allowing People to Talk Endlessly in Meetings
High-performing teams understand the value of time and make sure that meetings are productive and efficient. They set clear agendas, encourage participation from everyone, and keep discussions focused on the topic at hand. This ensures that everyone has an opportunity to share their thoughts and ideas, without wasting time on unnecessary or off-topic discussions.
Forming Large Sub-Committees to Get Things Done
High-performing teams understand that large sub-committees can often lead to inefficiencies and delays. Instead, they form smaller, more focused teams that are better equipped to accomplish specific tasks. This allows team members to work more collaboratively and productively, without getting bogged down in unnecessary bureaucracy.
Spending Time Minutely Wording Communications and Minutes
High-performing teams understand that clear communication is essential to their success. However, they also understand that spending too much time on minutely wording communications and minutes can be counterproductive. Instead, they focus on clear and concise communication that gets the message across without unnecessary delays or confusion.
Having a Zero-Mistake and Overly Cautious Approach to Everything
High-performing teams understand that taking calculated risks is often necessary for success. While they strive for excellence, they also understand that mistakes are a natural part of the process. They don’t let the fear of making mistakes hold them back, but instead learn from their mistakes and use them as an opportunity to grow and improve.
Having Silos and Disjointed Collaboration
High-performing teams understand the value of collaboration and work to break down silos within their organization. They encourage cross-functional collaboration and ensure that everyone is working towards the same goals and objectives. This allows team members to work more efficiently and effectively, leveraging each other’s expertise and experience to achieve success.
Bringing It All Together
A high-performing team is not just about having talented individuals but also about how these individuals work together effectively and efficiently towards a common goal. Clear leadership, efficient decision-making, effective communication, trust and respect, a flat organizational structure, and avoidance of unproductive behaviors are key characteristics of high-performing teams.
Clear leadership involves setting clear expectations, communicating effectively, and providing support and guidance when needed. Efficient decision-making is all about making timely and effective decisions without getting bogged down in unnecessary details or analysis paralysis. Effective communication requires active listening, clear expression, and asking questions when clarification is needed.
Trust and respect among team members foster accountability, ownership of work, meeting deadlines, and taking responsibility for mistakes. A flat organizational structure allows for fast decision-making, with the people closest to the work making the best call, while management only steps in when needed. Lastly, high-performing teams avoid unproductive behaviors such as using official channels for decision-making, endless talking in meetings, forming large sub-committees, spending too much time on minutely wording communications and minutes, overly cautious approaches, and silos and disjointed collaboration.
Focus on actionable items that are going to help you. Rather than simply listing strengths and weaknesses, identify specific actions you can take to improve or leverage them.
Conclusions
High-performing teams have clear leadership, efficient decision-making, effective communication, trust and respect, a flat structure, and avoid unproductive behaviors. By cultivating these characteristics, teams can work together more effectively and achieve their goals more efficiently. Remember, building a high-performing team is a process that requires continuous improvement and commitment. By following these principles, you can build a team that will deliver results beyond your expectations.
Furthermore, building a high-performing team is not a one-time achievement but a continuous effort that requires dedication and commitment from all team members. By consistently focusing on these key characteristics and constantly improving them, teams can achieve even greater success and overcome challenges with ease. With a strong foundation of clear leadership, efficient decision-making, effective communication, trust and respect, a flat structure, and avoidance of unproductive behaviors, high-performing teams can become a force to be reckoned with and achieve outstanding results.
Shaun Mendonsa, PhD is an influencing expert and pharmaceutical development leader. He writes on the topics of influence and persuasion, and develops next generation drugs in human pharma by advising international pharmaceutical CROs and CMOs. He can be reached at [email protected].
Keywords
High-Performing Teams, Personal Development, Communication, Leadership Tips, Decision Making, Workplace Productivity, Effective Leadership
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